To ensure the CPO’s work is transparent and efficient, the CPO maintains a public inventory of all of its pending investigations. After the CPO opens an investigation, a public notification regarding that investigation will be posted on this page.
The opening of an investigation does not indicate the CPO has found any violations or practice concerns regarding the agency/provider involved. The CPO will open a case when it determines that a complaint is within its jurisdiction and warrants further study. After a complaint is opened the CPO will conduct a comprehensive, independent study of relevant facts, records and witnesses’ statements. Only after the CPO completes this study will it determine whether it will affirm the agency/provider’s actions or issue recommendations for improvements.
Each public notification will include one or more of the CPO’s Services Areas. Each CPO investigation involves agencies/providers who fall in one of the categories below:
- Human Services: Any county human service department, the Colorado Department of Human Services and/or tribal social services office.
- Law Enforcement: Any state, county or municipal law enforcement agency.
- Division of Youth Services: The Division of Youth Services and any facility or program housed within the department.
- Community Agency: Any community organization or program, outside of those listed, that receives public funds for the protection, permanency and well-being of children.
- Mental Health: Any agency/provider in Colorado that receives public funds for the purpose of providing mental health services to children and families.
- Judicial: Any entity within the Judicial Branch, that is within the CPO’s jurisdiction, that provides for the protection, permanency and well-being of children.
- Other: Any entity in Colorado, outside those previously listed, that receives public funds for the protection, permanency and well-being of children.
In addition, each public notification will include one or more of the CPO’s Area of Concern. Each complaint the CPO receives falls within one or more of the following categories: sufficiency of response, assessment of needed services, service delivery and other.
For all cases opened after July 1, 2017, the CPO will complete and release an investigative briefing if it determines that an investigation requires additional study, time and resources. The CPO will release an investigative briefing outlining why additional research is necessary, how the investigation will proceed and an estimated completion date. The investigative briefing will be posted on this page and on the investigative briefing page.
Once the CPO completes its investigation, the status on the public notification will be changed from ONGOING to COMPLETED. After the status is changed to COMPLETED the public notification will remain on this page for 10 business days.
If the CPO issues affirms the agency/provider’s actions, it will be noted in the public notification.
If the CPO issues any recommendations as a result of its investigation, it will be noted in the public notification and the CPO will complete and release an investigation report. That report will be posted on the investigation reports page of this website.