CPO Recommendations

The CPO will issue recommendations pursuant to C.R.S. §19-3.3-103(2)(e), which mandates the CPO to, “recommend to the general assembly, the executive director, and any appropriate agency or entity statutory, budgetary, regulatory and administrative changes, including systemic changes, to improve the safety of and promote better outcomes for children and families receiving child protection services in Colorado.

Prior to July 1, 2017, the CPO only released recommendations to agencies or providers in certain instances. The CPO has since revised its Case Practices and Operating Procedures. For any investigation completed after July 1, 2017, the CPO will publicly release its recommendations to agencies or providers if the CPO finds violations in law or policy, or if the CPO finds a lack of law or policy.

* Prior to July 1, 2017, the CPO did not require agencies or providers to respond directly to recommendations.

Case Rec. ID Number Date Issued Agency / Provider Recommendation Agency / Provider Response
11839 1 07/19/2016 Adams County Department of Human Services Continued/Ongoing training for caseworkers on Volume VII requirements surrounding frequency of face to face contacts with children in out of home care. See Note
11839 2 07/19/2016 Adams County Department of Human Services Administrative/Supervisory training on the use of findings from Administrative Review Division reports in supervision to ensure correction of compliance findings and ongoing compliance with Volume VII. See Note
11875 1 07/17/2016 Denver Department of Human Services Training for all participants involved in RED Team, and/or supervisors reviewing institutional reports, regarding the requirements to assign allegations of Institutional Abuse and/or Neglect, as well as the required time frames for investigation. See Note
11875 2 07/17/2016 Denver Department of Human Services Training for all supervisors, administrators and staff involved in Institutional Abuse and/or Neglect assignments and investigations regarding DDHS Institutional Abuse Screening and Investigation Process. See Note
11875 3 07/17/2016 Denver Department of Human Services DDHS continue to review and revise their internal policies regarding notification of caseworkers, Guardians ad litem, parents and legal custodians when an allegation of abuse and/or neglect is made regarding a child in out of home care. See Note
11875 4 07/17/2016 Denver Department of Human Services DDHS immediately notify the caseworkers of the children involved in this assessment to notify them of the allegations made in the initial report, as well as the outcome of the investigation. See Note
2016-2243 42016-2243-F1(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer refresher training for the caseworker and supervisors involved at this decision point for this referral regarding the implementation and utilization of the RED Team framework in reviewing referrals. Partially Agree
2016-2243 2016-2243-F2(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer refresher training for the caseworkers and supervisors involved at this decision point for this referral regarding the criteria to assign a referral for assessment if a referral contains specific allegations of known or suspected abuse and/or neglect. Partially Agree
2016-2243 2016-2243-F2(R2) 06/30/2017 Pueblo County Department of Social Services PCDSS to ensure all recommendations made in the CANES Consultation Report are adhered to and the CPO is provided with confirmation of their completion. Agree
2016-2243 2016-2243-F3(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer refresher training for the caseworkers and supervisors involved at this decision point for this referral regarding when the Colorado Safety Assessment Tool is required under Volume VII. Partially Agree
2016-2243 2016-2243-F4(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer refresher training for the caseworkers and supervisors involved at this decision point for this referral regarding the response requirements within the Colorado Children’s Code relating to reports of child abuse and/or neglect. Agree
2016-2243 2016-2243-F5(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer refresher training for the caseworker and supervisors involved at this decision point for this referral regarding the response requirements within the Colorado Children’s Code relating to reports of child abuse and/or neglect. Partially Agree
2016-2243 2016-2243-F6(R1) 06/30/2017 Pueblo County Department of Social Services PCDSS offer continuing education to the caseworkers involved in this case regarding accurate documentation of interactions in the TRAILS database. Agree
Case Rec. ID Number Date Issued Agency / Provider Recommendation Agency / Provider Response
11445 1 07/21/2015 Denver Department of Human Services Training for caseworkers, supervisors and administrators responsible for the completion and supervision of the Colorado Risk Assessment Tool on the accuracy of completion of the tool. Agree
11445 2 07/21/2015 Denver Department of Human Services Training for caseworkers, supervisors and administrators surrounding domestic violence issues to include how to assess for domestic violence, as well as, the safety threats and risk concerns that domestic violence can pose to a child. Agree
11445 3 07/21/2015 Denver Department of Human Services Training for RED Teams regarding the importance of accurately presenting, reviewing, and documenting prior referral history when making determinations regarding the assignments of a referral for further assessment. Agree
11445 4 07/21/2015 Denver Department of Human Services Training for all caseworkers and supervisors regarding the process for completion of referrals to the SafeCare Program. Agree
11445 5 07/21/2015 Denver Department of Human Services Training for supervisors and administrators on assessment closure requirements and the necessity to thoroughly review all assessments for closures for accuracy of documentation, compliance with face to face contacts and other Volume VII requirements, as well as to ensure that all appropriate referrals that were referenced in the assessment have been made prior to disengaging with a family that is high risk. Agree
11445 6 07/21/2015 Denver Department of Human Services Training for supervisors and administrators on the utilization of ARD Reviews for case tracking and supervision needs. Agree
11445 7 07/21/2015 Denver Department of Human Services Training for caseworkers regarding Volume VII requirements concerning the completion of all components of the Family Services Plan in TRAILS, to include, treatment plans for the Department, visitation plans, placement pages and 90 day reviews. Agree
11603 1 06/07/2016 Kit Carson County Department of Human Services Kit Carson County Health and Human Services meet quarterly with the District Attorney’s Office and the Sheriff’s Department to ensure that all parties remain in compliance with the mandatory reporting policies as developed by KCCHHS. Agree
11603 2 06/07/2016 Kit Carson County Department of Human Services Kit Carson County Health and Human Services ensure that all new staff hired complete the CDHS Mandatory Reporter Online Training. Agree
11603 3 06/07/2016 Kit Carson County Department of Human Services Kit Carson County Health and Human Services ensure that all staff, on an annual basis, complete the CDHS Mandatory Reporter Online Training. Agree
Case Rec. ID Number Date Issued Agency / Provider Recommendation Agency / Provider Response
10133 1 06/21/2014 Montezuma County Department of Social Services Montezuma County Department of Human Services should receive training and/or technical assistance concerning the investigations of child fatalities. All child fatalities, as they relate to abuse and/or neglect, should be thoroughly investigated by the appropriate county departments because the information gathered during fatality investigations may provide important information, which may be utilized in the future if the family becomes involved with the child protection system again. Click HERE to view MCDSS’ full response.
10133 2 06/21/2014 Montezuma County Department of Social Services  Montezuma County Department of Human Services should also receive additional training and support around Volume VII rule concerning the investigation of all reports of abuse and neglect and subsequent documentation of these assessments in the TRAILS database. This support and training should include rule surrounding the investigation of fatal incidents of child abuse and neglect. Click HERE to view MCDSS’ full response.
10133 3 06/21/2014 Montezuma County Department of Social Services  When completing an internal review, the County Department should ensure that all information contained in the review is complete and accurate. During the review of Montezuma County’s Internal Review document, information was found to be incomplete and in some instances inaccurate. For example, the Internal Review states that OCCPO [CPO] staff participated in the internal review process which is inaccurate. OCCPO [CPO] staff visited the Montezuma County Office and reviewed the file privately within the County building and in May 2012, had a telephone conference with the County Director and the Caseworker to ask clarifying questions regarding documentation gathered. This was not identified as an internal review of the fatality with the OCCPO [CPO] and fell far outside the Volume VII guidelines of 60 days post fatality for an internal review. (7.202.77) Further, the OCCPO [CPO] found that pertinent information in the historical summarizations was missing and would have been pertinent to the Child Fatality Review Process, that may help inform and improve future practice. Click HERE to view MCDSS’ full response.
10991 1 11/25/2014 Denver County Department of Human Services Denver County Department of Human Services should consult with the Denver District Attorney regarding possible criminal charges. Agree
10991 2 11/25/2014 Denver County Department of Human Services Denver County Department of Human Services should receive training and technical assistance surrounding supervision of casework staff to include how to recognize concerning casework documentation and overall practice and work ethic (ie: cut and paste, limited detail in contact summaries, work attendance and overall performance). Agree
10991 3 11/25/2014 Denver County Department of Human Services To ensure best practice and accountability of all Human Services staff, Denver County Department of Human Services will implement policy and procedures related to 7 supervision of casework practice to ensure that documentation of contacts and assessment steps are accurate. (i.e. spot checks to ensure contact is being made with clients, shadowing of caseworkers by supervisors, etc.) Agree
10991 4 11/25/2014 Denver County Department of Human Services In addition, Denver County Department of Human Services should ensure that all staff responsible for the supervision and management of caseworkers is trained on the above policies and procedures implemented regarding review of casework practice. Agree
11037 1 11/25/2014 Arapahoe County Department of Human Services Arapahoe County Department of Human Services should maintain staff training regarding the completion and importance of proper Partnering for Safety Frameworks in TRAILS for RED Teams. Acknowledged
10577 1 11/24/2014 Pueblo County Department of Social Services All staff investigating allegations of abuse, and/or supervising such staff, receive additional training on abuse recognition. Acknowledged
10577 2 11/24/2014 Pueblo County Department of Social Services  Pueblo County Social Services identify available resources to assist them in making determinations of patterns of abuse in cases when abuse is suspected but not disclosed by victims such as the Pueblo County Children’s Advocacy Center and/or the Kemp Center’s START team. Acknowledged
10577 3 11/24/2014 Pueblo County Department of Social Services Increase training to better understand and recognize Battered Children’s Syndrome. Acknowledged
10577 4 11/24/2014 Pueblo County Department of Social Services Pueblo County Social Services review and update the Memorandum of Understanding with Law Enforcement to work collaboratively and train accordingly. Acknowledged
10577 5 11/24/2014 Pueblo County Department of Social Services  Improve TRAILS documentation to include every contact with family members and collaterals to include names, agencies and contact information. Acknowledged
10577 6 11/24/2014 Pueblo County Department of Social Services  Pueblo County Social Services revisit an agency standard to have caseworkers conduct investigations on their ongoing cases. All allegations of abuse and/or neglect should be assigned to an intake worker including allegations involving current, open child protection cases. Acknowledged
11092 1 04/03/2015 Denver County Department of Human Services The Denver Department of Human Services should offer training for staff and supervisors concerning Volume VII regulations as they relate to kinship placement requirements and background check compliance. Agree
11092 2 04/03/2015 Denver County Department of Human Services The Denver Department of Human Services should develop policy regarding how they will handle concerning background checks when they relate to emergency placements. Agree
11092 3 04/03/2015 Denver County Department of Human Services The Denver Department of Human Services should conduct an in-depth review of current cases to ensure that required background checks have been completed when applicable. Agree
11092 4 04/03/2015 Denver County Department of Human Services The Denver Department of Human Services provide training for staff and supervisors regarding the ongoing assessment of safety and risk on cases in which children remain in the family home and decision points regarding changing tracks from voluntary to court involved cases. Agree
11092 5 04/03/2015 Denver County Department of Human Services To ensure best practice and accountability of all Denver Human Services staff, Denver Department of Human Services should implement policy and procedure related to supervision of casework practice to ensure proper documentation, accurate safety assessment completion, ensure that all background checks are completed and overall casework is in compliance with Volume VII. Agree
11092 6 04/03/2015 Denver County Department of Human Services The Denver Department of Human Services should consider holding the applicable caseworkers and supervisors responsible for their actions or inaction in this case. Agree
11092 7 04/03/2015 Colorado Department of Human Services The Colorado Department of Human Services should review Volume VII as it relates to requirements that preclude placement of children in specific homes. Specifically, the OCCPO [CPO] recommends that the portion of rule which specifies the county department or local law enforcement agency shall not make an emergency placement or continue the emergency placement of a child with a person who has been convicted of one or more of the following offenses “a felony offense involving unlawful sexual behavior” be revised, excluding the word “felony”, disallowing any emergency placement with an individual that has been convicted of any unlawful sexual behavior. Agree
11046 1 04/20/2015 Boulder County Housing and Human Services, Mental Health Center of Boulder County Inc. and Broomfield Municipal Courts The OCCPO [CPO] investigation identified a need to examine how a plea to a deferred judgment is explained to juvenile defendants in municipal code criminal cases to ensure that they are aware of the possible collateral consequences of such a plea to a criminal charge. The OCCPO [CPO] will forward this report to the Colorado Juvenile Defender Coalition for consideration as a subject for future research and study. See Note
11046 2 04/20/2015 Boulder County Housing and Human Services, Mental Health Center of Boulder County Inc. and Broomfield Municipal Courts Revisit with clinicians and staff their role and ethical boundaries within the Team. Best practice would be to continue to revisit this standard through in-service training and ongoing case review as warranted. See Note
Case Rec. ID Number Date Issued Agency / Provider Recommendation Agency / Provider Response
10157 1 06/02/2014 Adams County Human Services Department Increase training for child protection caseworkers, medical professionals and law enforcement to better understand and recognize Post-traumatic Stress Disorder in abused children and Battered Children’s Syndrome. Will consider recommendations.
10157 2 06/02/2014 Adams County Human Services Department Improve the relationship between law enforcement and child protection agencies to effectively work together to ensure safety of children in the community. Will consider recommendations.
10157 3 06/02/2014 Adams County Human Services Department Increase agency standards for documentation to include every contact with family members and collaterals to include names, agencies and contact information. Will consider recommendations.
Case Rec. ID Number Date Issued Agency / Provider Recommendation Agency / Provider Response
N/A 1 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should review its policies and practices surrounding the writing of, review of, and supervision surrounding Child Fatality/Near Fatality/Egregious Incident Non Confidential Case-Specific Executive Review Reports to ensure that documentation is accurate and all policy and/or law violations are identified and clearly documented. As a document utilized to inform the public, including policy makers working to improve child protection practices, it is imperative that the information released is factually accurate, so as not to compromise the credibility and validity of the Child Fatality Review process and to maximize the opportunity to inform future practice and child abuse/neglect/child fatality prevention. See Note
N/A 2 04/25/2013 Colorado Department of Human Services When writing a Child Fatality/Near Fatality/Egregious Incident Non-Confidential Case-Specific Executive Review Report, the Colorado Department of Human Services should not summarize information located within county referrals and/or assessments, as well as other pertinent documents utilized in the review; rather, it should use the specific language that is written in those reports. Direct quotations of documentation will promote the most accurate summarization of incidents and/or involvements with a family. As a document utilized to inform the public, including policy makers working to improve child protection practices, it is imperative that the information released is factually accurate, so as not compromise the credibility and validity of the Child Fatality Review process and to maximize the opportunity to inform future practice and child abuse/neglect/child fatality prevention. See Note
N/A 3 04/25/2013 Colorado Department of Human Services When writing a CDHS Child Fatality/Near Fatality/Egregious Incident Non-Confidential Case-Specific Executive Review Report, the Colorado Department of Human Services should indicate the date the report was released publicly on Page 1 of the report. Providing this information would increase transparency, as well as allow for accountability in the timeliness of completion of reports and their public release. See Note
N/A 4 04/25/2013 Colorado Department of Human Services When documenting the County Internal Review information, the Colorado Department of Human Services should identify the specific name of the county completing the internal review, along with the date of the review, information discussed within the internal review, and recommendations and/or changes in county policy or practice the reviewing county identified. In a state-supervised, county administered system, it is imperative for counties to be able to identify both strengths and weaknesses within their own practice, while also learning from the practice of colleagues in other counties statewide in an effort to monitor service delivery within the overall child protection system. Identifying the county specifically, in correlation to their internal review, will increase transparency and accountability. Providing county identity in reports will also enable CDHS to more effectively supervise counties regarding compliance with law and Department rules, as well as allow for external entities, including the state legislature, to identify possible gaps in service delivery and make appropriate recommendations for change to improve policy and practice as they relate to child safety and well-being. See Note
N/A 5 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should not bring a fatality review before the Child Fatality Review Team prior to obtaining all necessary reports related to the fatality. To complete a thorough review of the fatality and the circumstances surrounding the fatality, it is imperative to have all vital documentation for the various entities involved in the investigation of the fatality prior to reviewing the death. Lack of information may lead to missed opportunities to identify system gaps and areas of potential practice improvement across systems in an effort to deliver services that may prevent future fatalities. See Note
N/A 6 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services Division of Child Welfare should thoroughly review all referrals and assessments in accordance with the Colorado Children’s Code to identify any violations of law. Failure to do so inhibits CDHS’s ability to appropriately identify areas in which county departments CDHS Investigation Report Page 39 are not adhering to law, therefore not allowing the opportunity for targeted supervision of county practice. See Note
N/A 7 04/25/2013 Colorado Department of Human Services When writing a Child Fatality/Near Fatality/Egregious Incident Non-Confidential Case-Specific Executive Review Report, the Colorado Department of Human Services should review the assessment specific to the investigation of the fatality for policy and/or practice violations, as well as to identify gaps in services that may have assisted the family. Failure to appropriately and thoroughly review the investigation of the fatality inhibits the opportunity to identify areas in which practices may have been more effective or conducted differently, such that the fatality may have been prevented. Failure to do so also inhibits the ability to inform future practice and/or policy changes necessary to ensure improved child safety. See Note
N/A 8 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should develop a policy addressing actions that should be taken by a county department when assessments of a family indicate “High Risk,” in an effort to intervene with the family prior to abuse and/or neglect occurring. Requiring counties to take specific action when a family is identified as “High Risk” allows the opportunity for the child protection system to offer preventative services to a family to mitigate risk prior to the child becoming unsafe in its home, which often requires a higher level of intervention and a more reactionary approach to the family. See Note
N/A 9 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should review all child fatalities related to abuse and/or neglect, regardless of whether the family has prior history with child protective services. If the family had prior history with child protective services in any county department, CDHS should review all prior history as a part of the Child Fatality Review process. All prior history is pertinent to the identification of patterns of abuse and/or neglect within the family construct. Review of prior history can also assist CDHS and the county departments in identifying areas of missed opportunities to intervene, in an effort to prevent future incidents of abuse and/or neglect, including fatalities. See Note
N/A 10 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should consult with an outside or independent entity to conduct a review of CDHS Child Fatality/Near Fatality/Egregious Incident Non-Confidential Case Specific Executive Review Reports over the past two years. Based on the number of errors identified in this CDHS Report, it would be valuable to determine whether this is an area of training that needs to be addressed with a particular employee or if this is a common thread throughout child fatality review that needs to be addressed through policy and process improvements. A historical review of CDHS Child Fatality/Near Fatality/Egregious Incident Non-Confidential Case-Specific Executive Review Reports would aid in this analysis. See Note
N/A 11 04/25/2013 Colorado Department of Human Services The Colorado Department of Human Services should devise a plan to address recommendations made by the Child Fatality Review Team (“CFRT”) within 30 days of CFRT making any recommendations. Developing a plan to address such recommendations will demonstrate a willingness and desire to improve practice to better ensure safety for Colorado’s children. A time frame to address CFRT recommendations, as well as thorough follow-up, is important for accountability and transparency. Such timelines would also more quickly address significant gaps or errors in practice, or significant rule CDHS Investigation Report Page 40 or law violations, which would ultimately strengthen efforts to ensure future safety for other children and families. See Note
N/A 12 04/25/2013 Colorado Department of Human Services Upon completion of the Colorado Department of Human Services’ plan (as identified in Section V(F) of the CDHS Report), CDHS should present that plan to the Child Fatality Review Team (CFRT) for approval, and then to the public by posting it on the CDHS webpage. This will create transparency and demonstrate a willingness and desire to improve practice. Further, by presenting this information to the CFRT for approval, a higher level of accuracy, credibility, and oversight will be ensured. See Note
2-1.15.12 1 12/26/2012 Colorado Department of Human Services CDHS/County DHS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the risk assessment tool, and the NCFAS as specified in 7.202.53 and 7.202.54. The OCCPO [CPO] recommends that there be a mandatory testing process yearly for all staff, to include direct line staff, supervisors and managers, which would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
2-1.15.12 2 12/26/2012 Logan County Department of Human Services CDHS/County DHS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the risk assessment tool, and the NCFAS as specified in 7.202.53 and 7.202.54. The OCCPO [CPO] recommends that there be a mandatory testing process yearly for all staff, to include direct line staff, supervisors and managers, which would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
2-1.15.12 3 12/26/2012 Logan County Department of Human Services County DHS provide training to supervisors to ensure they understand their role and responsibility in ensuring the documentation by caseworkers is being entered into the TRAILS database in a timely and complete fashion, documenting all activity on a case. See Note
2-1.15.12 4 12/26/2012 Colorado Department of Human Services CDHS provide policy clarification and training to caseworkers around issues of documentation to include what to document and when to document. The OCCPO [CPO] believes that entering information into the Trails automated system in a more timely fashion would assist the state and county DHS departments when researching information on a family. Currently Volume VII requires caseworkers to enter documentation into the automated system at “least every 6 months as necessary” (7.002.1). The OCCPO [CPO] would recommend CDHS tighten these time frames in an effort to eliminate gaps in pertinent information for CDHS and other county departments that may encounter families currently working within the system. Without this information in the automated system, County and State DHS departments would not have pertinent information in order to make appropriate decisions. See Note
2-1.15.12 5 12/26/2012 Colorado Department of Human Services CDHS develop policy and provide training and direction to County Departments on how to proceed with assessments and cases when issues are present in multiple program areas (i.e. PA4and PAS). See Note
1-2.9.12 1 07/09/2012 Logan County Department of Human Services CDHS/County DHS provide additional training to workers involved in child protection to more accurately address the signs, indicators, and characteristics of substance use, the inherent risks of substance use to children, and how substance use impacts family dynamics and child safety. The OCCPO [CPO] recommends that mandatory yearly training be provided in order for staff to keep apprised of substance use trends to include drug testing, new drugs/substances being used and manufactured, and updates on the effects of substance use on the safety of children. See Note
1-2.9.12 2 07/09/2012 Colorado Department of Human Services CDHS/County DHS provide additional training to workers involved in child protection to more accurately address the signs, indicators, and characteristics of substance use, the inherent risks of substance use to children, and how substance use impacts family dynamics and child safety. The OCCPO [CPO] recommends that mandatory yearly training be provided in order for staff to keep apprised of substance use trends to include drug testing, new drugs/substances being used and manufactured, and updates on the effects of substance use on the safety of children. See Note
1-2.9.12 3 07/09/2012 Logan County Department of Human Services CDHS/County DHS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the utilization of safety plans, and the risk assessment tool as specified in CDHS policy, Volume VII, 7.202.53 and 7.202.54. The OCCPO [CPO] recommends that there be a yearly mandatory testing process for all staff that would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
1-2.9.12 4 07/09/2012 Colorado Department of Human Services CDHS/County DHS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the utilization of safety plans, and the risk assessment tool as specified in CDHS policy, Volume VII, 7.202.53 and 7.202.54. The OCCPO [CPO] recommends that there be a yearly mandatory testing process for all staff that would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
1-2.9.12 5 07/09/2012 Colorado Department of Human Services CDHS adopt policy that mandates the frequency and documentation of supervision of caseworkers and program staff by supervisors during assessments and require supervisors to review all relevant information in the assessment file prior to approving assessment closure. See Note
1-2.9.12 6 07/09/2012 Logan County Department of Human Services CDHS/County DHS provide training and policy clarification to caseworkers about issues of documentation to include what to document and when to document. The OCCPO [CPO] believes that entering information into the Trails automated system will assist the State and County DHS departments when researching information on a child or family. Without this information in the automated system, County and State DHS departments would not have pertinent information needed to make or inform appropriate decisions. This is especially relevant for tracking higher-risk or vulnerable families that are more transient due to their circumstances and experience a higher likelihood of re-locating from county to county. See Note
1-2.9.12 7 07/09/2012 Colorado Department of Human Services CDHS/County DHS provide training and policy clarification to caseworkers about issues of documentation to include what to document and when to document. The OCCPO [CPO] believes that entering information into the Trails automated system will assist the State and County DHS departments when researching information on a child or family. Without this information in the automated system, County and State DHS departments would not have pertinent information needed to make or inform appropriate decisions. This is especially relevant for tracking higher-risk or vulnerable families that are more transient due to their circumstances and experience a higher likelihood of re-locating from county to county. See Note
1-2.9.12 8 07/09/2012 Logan County Department of Human Services OCCPO [CPO] recommends that the County DHS partner and collaborate with neighboring county DHS agencies when there are staffing issues or issues that arise with workers going on leave or having family emergencies. This allows the County DHS to be adequately staffed so that all work is completed according to law. See Note
1-2.9.12 9 07/09/2012 Logan County Department of Human Services OCCPO [CPO] recommends that the County DHS increase their proactive partnering and collaboration with other agencies in order to gather information, including but not limited to law enforcement, drug task forces, probation, parole, etc. In this instance, this particular county has access to a Drug Task Force in an immediately neighboring county but has yet to utilize that or other similar regional or statewide resources and supports. Training on effective collaboration should be explored and initiated if needed, and is currently available through in-state resources. See Note
3-1.23.12 1 02/11/2013 Park County Human Services The County DSS develop policy surrounding substance use testing to ensure that immediate child safety is being addressed. Should the use of hair follicle testing continue to be the primary method of substance use detection for the County DSS, it is recommended that the County DSS develop policy to ensure that child safety is controlled for while awaiting results of the hair follicle test. See Note
3-1.23.12 2 02/11/2013 Park County Human Services CDHS/County DSS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the utilization of safety plans, and the risk assessment tool as specified in 7.202.533 and 7.202.54. The OCCPO [CPO] recommends that there be a mandatory testing process yearly for all staff, to include direct line staff, supervisors and managers, which would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
3-1.23.12 3 02/11/2013 Colorado Department of Human Services CDHS/County DSS provide additional training to caseworkers, supervisors, and any other staff that may approve work or supervise staff around the use of the safety assessment tool, the utilization of safety plans, and the risk assessment tool as specified in 7.202.533 and 7.202.54. The OCCPO [CPO] recommends that there be a mandatory testing process yearly for all staff, to include direct line staff, supervisors and managers, which would utilize these tools or supervise workers utilizing the tools in order to make sure that staff have a functional understanding of the tools and are utilizing them accurately and appropriately. See Note
3-1.23.12 4 02/11/2013 Colorado Department of Human Services CDHS adopt policy that mandates the frequency and documentation of supervision of caseworkers and program staff by supervisors during the assessment process. See Note